A Few Pesky Bugs
Posted by Staff on 24 Jun 2017, 3:08 pm
Hello everyone, I really wish I was here with something fun and exciting for you today but just stopping in for a quick update.
We are still having some issues related to the Server move that we made recently and we are working to get them resolved as soon as we can but unfortunately it seems to be slow going at the moment. We appreciate your patience and the reports, we have seen them and are doing our very best! Please try not to worry too much if you have not received a reply on your particular report yet as we are getting quite a lot of them in every day, but please know that we are reading and checking into every one.
And as one of our biggest issues seems to be errors in using the Contact Us system you can find emails below to direct contact the staff.
- [email protected] will get you to Admin-Deinmaar for issues involving general community experience and your account such as bans, infractions, account info, ect.
- [email protected] will get you general support assistance and is the proper place to send suggestion emails as well.
- [email protected] will get you to Admin-Mat for any Paintie related issues you may be having.
Please be sure to label your messages clearly in the subject, and don't worry too much about possibly sending to the wrong email, we can always forward them to the correct department if something ends up misplaced.
We apologize that all this seems to be taking so long and hope that you can be patient with us for just a bit longer.
Thank you,
Furvilla Staff
Some of my painties aren't showing.
Im trying to help my friend make an account. But once we put all account details, and error pops up. We tried many times to make the account
Good Luck Guys Hope It All Goes Great! ^^
We appreciate your hard work to keep the site running. Hope everything works out well!
Good luck, guys! Thank you for keeping us up-to-date.
Thanks guys! Hope it works out okay!
I would much rather hear bad news than no news at all! Keep working and keep sending out those updates! I believe in you! You folks have been doing a really great job of being more open and more transparent about things going on behind the scenes as the weeks have blown by. Great job! Don't quit! <3
It's such a shame that these problems are occurring, I hope they are eventually fixed >.<
Thank you for helping us through this, and working on getting it fixed as soon as possible, and thanks for the updates on what's happening around here.
I really appreciate you guys keep us updated! I would prefer a flood of posts like this rather than no posts at all. You guys should use the change log more often for all the tiny updates, like little bug squashes!
Thanks for working so hard, and also letting us know what's going on. Y'all rock.